777cb | Privacy Policy and How We Protect Your Data

Overview

This Privacy Policy ("Policy") describes how your personal information is collected, used, and protected through the 777cb platform. By using the platform, you agree to this Policy.

777cb (referred to as "we", "us", or "the Platform") is an international online betting service operating for users in Bangladesh and South Asia. We believe protecting your privacy is a fundamental responsibility — not merely a legal obligation.

Our Privacy Policy is built in line with international data protection standards (GDPR-aligned principles). We only collect information that is genuinely necessary to operate our services.

This privacy policy should be read alongside our Terms & Conditions. Both documents govern the legal relationship between you and 777cb.

What information we collect

777cb collects only what is necessary. Gathering unnecessary or excessive data goes against our principles. A full breakdown of the information we collect is provided below:

Data Type	Details	Requirements
Identity Information	Full name, date of birth, nationality	Age Verification & KYC
Contact Information	Email address, mobile number	Account Communications
Identity information	National ID, passport, or driving licence number	Identity Verification
Address information	Current and permanent address	AML compliance
Financial Information	Payment methods, transaction history	Payment Processing
Betting Data	Betting history, preferences, win/loss records	Service improvement
Device & technical information	IP address, browser, device type, OS	Security & fraud prevention

We never store your full payment card number or CVV code. Payment information is held on separate encrypted servers in accordance with PCI-DSS standards.

How we collect information

777cb collects information in several ways. Each method is fully transparent and conducted with your knowledge.

Collected directly:

Information you provide when completing the registration form
Documents submitted for KYC verification
Information shared during contact with our support team
Information related to participation in promotional offers or surveys

Automatically collected:

Through cookies and tracking technologies while browsing the site
IP addresses and session data stored in log files
Device data collected during mobile app usage
Transaction confirmation data from payment gateways

Collected from third parties:

From identity verification service providers
Transaction confirmations from payment processors (Mobile Pay, Nagad, Rocket)
Risk assessment data from fraud prevention services

How We Use Your Information

Collected information is used only for its stated purpose. 777cb never uses your data beyond what has been authorized.

Primary Use:

To create, manage, and complete verification of your account
To provide betting services and process transactions
To send bonuses and promotional offers (with your consent)
To provide customer service and technical support
To maintain account security and prevent fraud

Legal & Regulatory Use:

To generate regulatory reports in compliance with gaming license requirements
To ensure compliance with Anti-Money Laundering (AML) regulations
To comply with court orders or legal proceedings
For responsible gaming monitoring and the protection of minors

You can opt out of marketing communications at any time. Go to Account Settings and navigate to the "Notification Preferences" section to unsubscribe. This will not affect essential service-related emails.

Who We Share Your Data With

777cb never sells your personal information. In specific circumstances, limited data may be shared with trusted partners.

Instances Where Information Is Shared:

Payment Partners: Mobile Pay, Nagad, Rocket & banking partners — for transaction processing only
Identity Verification Services: Licensed third-party services for completing the KYC process
Technology Partners: Cloud hosting and database services — under contractual confidentiality terms
Regulatory authority: As required by gaming license conditions and applicable law
Law Enforcement: Where required by a valid court order or lawful investigation

777cb does not sell, rent, or otherwise transfer your information to advertisers, data brokers, or other gambling operators.

We have Data Processing Agreements (DPAs) in place with all third parties to ensure your information remains protected.

Cookies & tracking technologies

777cb uses cookies and similar technologies across its website and app to enhance your experience and keep the platform secure.

Cookie Types:

Essential Cookies: For login sessions, security tokens, and core platform functionality. These cannot be disabled.
Performance Cookies: For analyzing page load times, error reports, and overall site performance.
Functionality cookies: To remember your preferred language, timezone, and UI settings.
Analytics Cookies: For user behaviour analysis and service improvement (subject to your consent).

Cookie Controls:

You can block or delete cookies at any time through your browser settings. However, disabling essential cookies may cause certain site features to stop working. In most browsers, these controls can be found under Settings > Privacy > Cookies.

The 777cb mobile app uses device-local storage as an alternative to cookies. This data is automatically cleared when you uninstall the app.

Data protection measures

777cb uses industry-leading security technology to protect your information. Our security infrastructure is regularly verified through independent external audits.

For all data transmissions 256-bit SSL/TLS encryption Used for
Data Retained AES-256 encryption Secured
Payment Data PCI-DSS Level 1 On separate, secured servers in accordance with applicable standards
On the account Two-Factor Authentication (2FA) Benefits available
To detect suspicious login activity Automated Alerts Sent
Annual Third-Party Penetration Testing Operated
In data centres ISO 27001 Certified Security Standards

No method of transmission over the internet is 100% secure. You also play a role in keeping your data safe — use a strong password and never share your account credentials with anyone.

Data retention period

We do not retain data longer than necessary. However, certain information must be kept for a defined period due to legal and regulatory obligations.

Data Type	Retention Period	Reason
Account Information	For the duration of account activity + 5 years	Legal requirement
Transaction history	7 years	AML & Financial Compliance
KYC Documents	5 years after account closure	Regulatory Obligations
Log Files & Technical Data	13 months	Security Analysis
Marketing communication records	3 years after opt-out	Proof of consent
Customer support conversations	3 Years	Dispute Resolution

Once the retention period expires, data is securely deleted or fully anonymized so that no individual can be identified.

Your Rights

As a 777cb user, you have important rights over your personal data. We are fully committed to upholding each of these rights.

Right to Access

You may request to see what personal information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request that your information be deleted under certain circumstances.

Right to restrict processing

In certain cases, you may request that we restrict the processing of your data.

Data portability

You may request your data in a machine-readable format.

Right to Object

You may object to marketing or profiling at any time.

To exercise any of your rights support@777cb.ws. We will respond within 30 days of receiving your request. Identity verification may be required.

Protection of Minors

777cb strictly does not collect or process information from anyone under the age of 18. Our platform is intended exclusively for adults.

Age verification is mandatory at registration. Date of birth and identity documents are verified during the KYC process. If we discover that a minor has created an account, we will immediately close it and delete all associated data.

If parents or guardians suspect their child is using our platform, please support@777cb.wsto get in touch. We will treat the matter with the highest priority.

For more information, visit our Responsible Gaming View the page.

Policy Updates

777cb may update this Privacy Policy from time to time. Changes may be made for valid reasons — such as updates to applicable law, the introduction of new services, or security improvements.

How We Notify You of Changes:

For major changes, 30 days' advance notice will be sent to your registered email
The date of each update will be clearly stated at the top of this page
Notifications of significant changes will be displayed when you log in to the site
Previous versions are available upon request

Continued use of the platform after any changes constitutes your acceptance of the updated Policy. If you do not agree, please request that your account be closed.

Contact us

For any privacy-related questions, requests, or complaints, please contact our dedicated privacy team. We are able to respond in Bengali.

Email Support support@777cb.ws
Response within 24 hours

Live Chat Directly on the platform
9:00 AM – 12:00 AM (BST)

Our On the FAQ page Answers to common privacy questions are available here. You also have the right to lodge a complaint with the relevant regulatory authority if you believe your privacy rights have been violated.

777cb Privacy Policy

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